Trust Center
How Noda works, what it costs, which companies handle your data and where the AI can be wrong. Short answers here, the full documents one click away.
How Noda works
You ask
A question about a grid, a site or a market, in your own words.
Noda AI reads
Grid operator maps, capacity lists, registers and permit rules, plus the files you add.
You watch it work
Each search, document and check shows in the chat as it runs.
You get the work
An answer that names its sources, a map in your project and files to download.
AI can make mistakes. Noda AI can misread a document, miss a newer one or get a number wrong. Check the figures your decision rests on before you sign, bid or invest. A report is a screening tool, not an operator study or an engineering sign-off.
| AI models | Claude Sonnet 5.5 by Anthropic writes every answer and leads every screening. Smaller background steps run on DeepSeek, an open model, through OpenRouter on servers in the United States. |
|---|---|
| Your data and AI training | Noda does not train AI models on your chats or files. Anthropic does not train on them, and for the model Noda uses it does not store prompts or answers by default (Anthropic's policy). The background steps run only on OpenRouter providers that do not store or train on the data. |
| Where Noda runs | Noda's servers are at Hetzner in Germany. |
| Payments | Stripe takes the payment. Noda never sees your card number. |
| Price | Individual is €45 a month or €450 a year. Pro is €185 a month or €1850 a year. VAT is added where it applies. For Enterprise, write to hello@noda.energy. |
| Company | TIMPIA S.R.L., a limited liability company in Brașov, Romania. |
Documents
Legal
- Terms and Conditions
- Company details
- Acceptable use policy
Privacy
- GDPR Rights and Procedures
- Data processing agreement
Company
Details- Company
- TIMPIA S.R.L., operating as Noda Energy
- CUI / EU VAT
- RO53544402
- Trade Register
- J08/2046/2023
- hello@noda.energy
Subprocessors
Anthropic
AI model that writes the answers
United States
OpenRouter
Runs the background AI steps on US servers
United States
TypeSafe
Picks a name for a new project
United States
Hetzner
Servers, database, files and backups
Germany
Stripe
Payments and invoices
Ireland, United States
Brevo
Account emails
France
Mapbox
Maps and place search
United States
TinyFish
Web search
United States
Exa
Web search
United States
Jina AI
Reads a web page when other readers fail
Germany
Google
Sign in with Google
United States
PostHog
Product analytics, only if you agree
EU
Sentry
Error reports
EU
FAQ
Does Noda train AI models on my data?
Noda does not train AI models on your chats or files. Anthropic does not train on them, and for the model Noda uses it does not store prompts or answers by default (Anthropic's policy). The background steps run only on OpenRouter providers that do not store or train on the data.
Which AI models does Noda use?
Claude Sonnet 5.5 by Anthropic writes every answer and leads every screening. Smaller background steps run on DeepSeek, an open model, through OpenRouter on servers in the United States.
Can Noda AI be wrong?
AI can make mistakes. Noda AI can misread a document, miss a newer one or get a number wrong. Check the figures your decision rests on before you sign, bid or invest. A report is a screening tool, not an operator study or an engineering sign-off.
What does Noda cost?
Individual is €45 a month or €450 a year. Pro is €185 a month or €1850 a year. VAT is added where it applies. For Enterprise, write to hello@noda.energy. The app shows the price that applies when you buy, and you can cancel at any time in the billing settings.
Where is my data stored?
On Noda's servers at Hetzner in Germany: the database, your files and the backups. The AI and search companies under Subprocessors receive the text they work on, such as a request or a search query.
How do I delete my data?
You can delete a project in the app. To delete your account, write to hello@noda.energy.
I found a security problem. How do I tell you?
Write to hello@noda.energy with the steps to repeat it.
Updates
Trust Center opened
GeneralOur documents, the companies we use and short answers about the AI, on one page at trust.noda.energy.
Terms and Conditions rewritten
LegalWritten for sign-up and plans bought in the app.
GDPR Rights and Procedures updated
PrivacyLinks point to the current documents.